Training Developing Effective Interpersonal & Communications Skills

Training Developing Effective Interpersonal & Communications Skills

DESKRIPSI

Surveys conducted both overseas, and in the Gulf region, have shown that managers spend on average about 75% of their time in one-to-one verbal communication, i.e. face-to-face, or on the telephone. Therefore, effective interpersonal skills are essential tools for today’s modern manager. In the multicultural work environments of the Gulf region, good interpersonal skills and cultural sensitivity are essential elements for successful managers, and highly productive employees. It is only now that many organizations are realising that ‘people are their greatest asset’. Being able to deal effectively with people from different cultures and backgrounds, is vital for success in today’s competitive global business environment.

MATERI 

• The concept of effective business communications
• Choosing the right business communication media
• Planning and preparing business communications
• Using the right words
• Effective sentences and paragraphs
• Writing believably
• Selling ideas
• Writing formal and informal business correspondences;  Requests, proposals, decline of requests & proposals, emails, etc.
• Writing formal and informal reports
• Body language
• Signs & signals and cues & clues
• Strokes, pacing and rapport
• Preparing business presentations
• Delivering business presentations
• Preparing for business meetings
• Conducting internal & external business meetings

PESERTA 

• This program is designed for all Managers, Supervisors and Senior Staff whose jobs involve frequent communications with internal and external stakeholders.
• Past participants include Branch Managers, Sales Managers, Promotion Managers, PR Managers, Community Relations Manager, Government Relations Manager, Project Managers, Team Leaders, Procurement Managers & Officers, Sales Executives, Finance Managers & Officers, Personal Assistants, Senior Secretaries.

TRAINING METHOD

• Group Discussions
• Group & Individual Exercises
• Presentations
• Games
• Case Studies
• Role Plays
• Self-Assessment
• Action Plan

FACILITIES

• Certificate,
• Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB),
• Bag.
• Training Material (HandOut & SoftCopy)
• Convenient training facilities in stars hotel (Public Training)
• Lunch and Coffee Breaks (Public Training)
• Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

• Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Trainingdengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
• Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
• Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
• Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

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